[5745A] IT Transition and Assurance Manager

Start date: Negotiable
Clearance: NATO Secret or equivalent
Location: Braine L'Alleud, Belgium

Requirements:
• Minimum of 2 years experience in Service Management within a medium-large organisation
• Extensive experience in Service Transition Management across multiple industries
• Demonstrated experience in providing advice on the application of relevant Service Management and Service Improvement techniques to various functions or processes
• Demonstrated ability to manage time effectively and work under pressure while delivering high-quality outcomes in Transition and Assurance
• Ability to evaluate risks and formulate corrective and improvement plans
• ITIL Certification
• PRINCE2 Certification, or equivalent Project Management certification

Duties:
• Standard responsibilities for this type of post: Portfolio, programme and project support
• Provides administrative services to project boards, project assurance teams and quality review meetings
• Uses recommended portfolio, programme and project control solutions for planning, scheduling and tracking
• Sets up project files, compiles and distributes reports
• Provides guidance on project management software, procedures, processes, tools and techniques. Organisational capability development
• Contributes to identifying new areas of capability improvement within the organisation which may be enhancements to skills, technology or processes
• Develops and maintains a detailed knowledge of capability improvement approaches and techniques and selects appropriate approaches for the organisation
• Carries out capability improvement assignments, such as maturity or performance assessments to identify strengths and weaknesses
• Selects and prioritises improvement opportunities, generates buy
• In and plans improvement activities justified by measurable organisational benefits
• Offers support, guidance, advice and suggestions to help continual improvement activities
• Assist in the creation of the Agency's Service Transition strategy, plans, and policies, ensuring alignment with business objectives and industry best practices
• Provide Transition Planning and Support guidance to programme and/or projects
• Ensuring that transition activities are planned and executed in a timely manner
• Review and update project proposals for inclusion of Transition planning and support activities
• Supports Senior Transition and Assurance Manager with developing strategies and templates for the implementation and evaluation of IT Transition Planning and Support
• Deputise for Senior Management when required